Tenants Information

Having chosen a property to rent you will be required to complete an application and provide 2 original forms of identification (one should be your current Passport or Immigration document for non EEA or Swiss nationals).

References will be sought from your employer and landlord and your credit file will be searched by a licenced credit referencing agency.

Upon receipt of satisfactory references you will be asked to sign an Assured Shorthold Tenancy Agreement and you will be advised how much deposit and rent is due, along with details of how and when it should be paid.

The Tenancy Deposit Scheme

The deposit is, on average, 1.5 times the monthly rental. The purpose of the deposit is to cover damage to the property over and above normal wear and tear and/or any rent arrears or costs incurred as a result of a breach of the contract.

The 2004 Housing Act prevents landlords from holding their own deposits. As Inter-let is a member of the Tenancy Deposit Scheme, all deposits relating to Assured Shorthold Tenancies will be held under the rules of the TDS. Deposits relating to tenancies which are not Assured Shorthold Tenancies are not part of the scheme but will be dealt with along the principles of the scheme.

At the end of the tenancy we will check the property carefully. We are required to agree deductions between Landlord and Tenant and will do everything we can to reach agreement. If agreement cannot be reached the matter will be referred to the TDS for arbitration. Both landlord and tenant must accept the decision of the Independent Case Examiner.


Setting up your tenancy:

Set up fee per tenant: £105 (including VAT) per person (non refundable) - includes referencing, (financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms), arranging the tenancy and accompanied check-in;

Holding deposit£250 for the property (non refundable but transfers to the main security deposit);

Security deposit: equal to one and a half times the monthly rent for the property and will be protected by the government authorised Tenancy Deposit Scheme;

Pet deposit: £250 if permitted by the landlord and applicable - in addition to the main Security Deposit to cover the additional risk of property damage. This will be protected by the government authorised Tenancy Deposit Scheme and may be returned at the end of your tenancy;

Guarantor fee: £60 (including vat) per guarantor (non refundable) covering referencing and preparing deed of guarantee;

Ending your tenancy:

Early release: £50 - £200 (including VAT) depending on the size of property and whether furnished or un-furnished - in the event that tenants wish to move out of a property before the conclusion of the fixed term tenancy period and that this is agreed by the landlord and Inter-let, the tenant will remain liable for all rent, utilities and other costs of the tenancy until such a time as new tenants are found and to the date that they move in. In such a case the Tenant will be liable for the costs of ending the tenancy; this includes the end tenancy inspection check out, the update of the inventory, and marketing and viewings. Any other statutory requirements that may be triggered such as an electrical portable appliance test will be charged at cost;

Change of named tenant in a shared property: £50 - £200 (including VAT) depending on the size of property and whether furnished or un-furnished - if one tenant in a shared property wishes to move out and this is agreed to by the other tenants, the landlord and Inter-let, all tenants will remain jointly liable for all rent, utilities and other costs of the tenancy until such a time as a new tenant is found (subject to normal Inter-let set up procedures (and fees) and to the consent and agreement of the remaining tenants) and moves in. In such a case the departing tenant will be liable for the costs of the end of tenancy inspection check out, the update of the inventory, and marketing and viewings;

Other Fees and charges:

Tenancy Renewal: NO CHARGE;

Out of Hours Services£30 (including VAT) per hour where actions of the tenant results in the agent (or nominated contractor) attending the property;

Unpaid Rent/Returned Payments: Interest at 8 percent above Bank of England Base Rate from date due;

Professional Cleaning (if required):  £22 (including VAT) per hour (minimum 2 hours) which will be deducted from the Security Deposit. This is only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.


From the 1st of April 2016 Inter-let Property Management will be the trading name of Inter-let (Cambridge) LLP registered in England under Partnership No: OC403464; Registered Office: 9 Percheron Close, Impington, Cambridge, CB24 9YX

Inter-let is part of the Propertymark Client Money Protection scheme and independent redress is provided by The Property Ombudsman scheme.

PRIVACY We take privacy very seriously. Click here to view our Tenant privacy statement


The Association of Residential Letting Agents, ARLA, is the only professional body that is solely concerned with the self-regulation of letting agents and for nearly 25 years has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.

ARLA is viewed by government, consumer groups, academia, think tanks and the media as the leading voice in the industry. ARLA member firms are seen as being at the forefront of the Private Rented Sector, ready, willing and able to comply with existing and anticipated government legislation.